Frequently Asked Questions
Everything you need to know about our gourmet salt water taffy.
How is Taffy Town taffy different from other brands?
Unlike traditional taffy that is pulled, our unique process uses egg whites to create a whipped, marshmallow-like texture that is softer and easier to chew.
Is your taffy gluten-free and peanut-free?
Yes, all of our taffy is produced in a gluten-free and peanut-free facility, making it a safe and delicious treat for those with specific allergies.
How should I store my taffy to keep it fresh?
To maintain optimal freshness, store your taffy in a cool, dry place away from direct sunlight. We do not recommend refrigeration as it can harden the candy.
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Shipping times vary by location, but standard delivery typically takes 3-5 business days within the continental US.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Check our shipping policy page for specific rates and customs information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order, please contact our support team for a resolution.